| Hae In was founded in 1960 and began supplying Caterpillar
equipments to Korea. Since then, Hae In has grown to one
of the largest and most preferred heavy equipment and
engine marketing companies in Korea. Hae In supplied only
Caterpillar construction equipment when the journey began.
Now, we have matured and diversified our product lines
to provide world-class equipments for all segments of
Korean industry: construction, civil engineering, mining,
agriculture, fishery, forestry, livestock, waste, material
handling and power generation. We have the most complete
line of equipment from as small as 1.5 ton hydraulic
mini excavator to 330 ton capacity off highway trucks,
and engine producing from 20 hp to 21,725 hp.
To compliment our main line of Caterpillar equipment,
we also market and represent other world-class companies
such as Ingersoll-Rand, MCF, Jungheinrich to serve even
broader segment of our industries.
We are also conducting construction machine rental
and used machine business and offers convenient financial
support through Caterpillar Financial Service (CFSK)
to meet our customer's diversified needs.
In 1972, the comprehensive heavy equipment service
shop was built to provide the lifetime product support.
Parts supply network and customer service team were
also launched nationwide. Addition to our continuous
efforts, we have strived to reduce the machine service
time and improved the customer and employee training
quality through the largest indoor repair shop in Korea
and training center built in 1996. To develop 'customer
satisfaction management', Hae In Corporation built the
speediness customer support system with operation of
domestic and foreign network.
Through customer satisfaction survey conducted by professional
research institution every year, we collect voice of
customers to reflect in our management decision. Besides,
Notebook computers are being provided to all salesmen
and service men as a mean of offering dynamic information
to the customers on the job-site.
We strive to ensure the highest level of quality in
products and services we provide through continuous
improvement.
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